1. The Parties and the Agreement

Smart Live Casino (hereafter referred to as SLC) provides Internet based gaming for players via Internet using web browsers and TV using phone. This agreement sets out the relationship between SLC and the player. Rights and obligations may not be transferred, unless otherwise explicitly stipulated in this agreement.

Before playing, the client must be registered and approved as a player at SLC,and have deposited funds intended for gaming on SLC's account by and/or on behalf of the player.

Each time a customer logs into an SLC game with the player's personal username and password, the player therewith confirms acceptance of all terms and conditions in this agreement at that time and all general gaming as well as game specific rules set out on this web site from time to time (hereafter referred to as the "Agreement").

The gaming platform is administered in the United Kingdom. Each game is received, approved and conducted in the United Kingdom, under European Union regulations and audit control.

Definitions
 

• SLC stands for Smart Live Casino. The game services provider for players.
• Gaming means, unless otherwise specifically set out, SLC's gaming services on Internet.
• A Player is any person registered with having a vallid SLC account.
• A suspended account means that funds can temporarily not be used for gaming.
• A locked account means that gaming temporarily cannot be performed by the player.
• To end the customer relationship means that the Agreement ceases to have effect. Upon termination of this Agreement by
  Us or You; You shall be entitled to the return of the current available balance in your gaming account. These funds (if any)
  shall be credited within 14 working days of the termination of this agreement as per established withdrawal method
  (ref: Terms and Conditions Clause 5.8)

2. Registration

Persons over the age of 18 can register as a player on SLC. Each player is personally responsible for adhering to all applicable local legislation and rules as set out by national or local authorities from time to time.

The player is responsible for all information submitted being correct when registering, and for maintaining correct registration information over time. Changes in the player's name must be submitted to SLC in writing.

SLC maintains all rights to cancel registration at any time for any or no reason. In case of such cancellation, the funds on the account shall be transferred to the most recent bank account that the player has registered with SLC.

3. Acceptance regarding personal data registration, storage and use

The player accepts that all data submitted to SLC by the player will be registered and stored in SLC's customer database for Internet and TV gaming for as long as the customer relationship continues, and for statutory regulatory purposes thereafter. The player accepts that all data will be made available to SLC for the purposes of play analysis.

The nature of the data stored is described on this web site.

4. Acceptance that the player may be contacted by SLC

The player accepts that SLC may contact the player at any time using any of the contact information provided by the player.

5. Confidentiality

SLC ensures that all customer/player data will be treated confidentially. This confidentiality will only be superceded by legal requirements or decisions made by government regulatory representatives.

Your privacy is important to SLC. The business is based on your trust. Keeping your information secure, and using it only as you would wish us to use it, is a top priority for all of us at SLC.

SLC will:

• 5.1 - Attempt to keep player files up-to-date and accurate.
• 5.2 - Continuously assess ourselves to ensure that your privacy is respected.
• 5.3 - From time to time perform credit control, information verification and risk management functions with outside companies
          and organizations for some players.
• 5.4 - Limit the collection and use of information about you to the minimum required while delivering a superior service.
• 5.5 - Maintain control over the confidentiality of our players' information.
• 5.6 - Permit only authorized personnel, who are trained in the proper handling of player information, to have access to that information.
• 5.7 - Require all associated organizations, if any, to adhere to our confidentiality rules as set out on this website.
• 5.8 - Safeguard, according to strict standards of security and confidentiality, any information you share with us.

6. Username and Password

Your username and password are provided as a part of the registration procedure.

At the point of registration, the player chooses a username. These codes are valid as of reading the terms and conditions set out on this website
and in this Agreement, as confirmed by completing the registration process.

The player accepts that the player is solely responsible for maintaining the confidentiality of the player's username and password, and
shall store the username and password in such a manner that outside persons cannot gain access to them. The player is responsible
for immediately contacting SLC if there is a risk that the player's username or password may be compromised in any way. Please contact SLC or e-mail support@SmartLiveCasino.com if you suspect your account may be in jeopardy. SLC reserves the right to temporarily
lock the account under such conditions. The player remains fully responsible for all plays based on the player's username and password until such locking of the player's account. SLC reserves the right to de-activate a player's username and password at any time for investigation purposes.

7. Account

Successful registration means requesting that SLC opens a gaming account for the player. SLC will open an account when requested as long as SLC's requirements are met and reserves the right to decline an account opening for any reason. The account is intended for administering the player's funds, play and fees, as well as wagers, refunds, winning payments, cash-outs and eventual service fees for the duration of the Agreement.

The account is for use by the registered player only.

7.1. SLC's handling and accounting for customer deposits

Funds deposited by players shall be separately accounted for.

SLC has made provisions with the bank that player funds are held in a ring-fenced account, and separate from company funds. Player accepts that SLC stores the deposited funds together with other players' funds and that separation is only provided by electronic accounting methods.

7.2. Interest on your deposited funds

Player is not entitled to any interest in deposited funds and will be paid no interest on deposited funds, nor funds held in a balance for any given period of time.

7.3. Player access to funds stored on the player's account

The funds on the player's account are available to the player during the operating hours of the gaming service. Upon request by the player, SLC will perform a transfer from the player's SLC account to the player's account, where the source of funds originated. This transfer will constitute a part or whole of the player's funds at the time of the transfer request, minus any deductions for service or banking fees, etc. Transfers are processed during normal business working hours. Withdrawal requests can be made at any time.

7.4 No loans and no exchange rate speculation

Funds on a player's account cannot be used as a basis for obtaining any form of credit, nor are they allowed to be used for exchange rate speculation. SLC reserves the right to return funds to players at the original exchange rate if SLC has reasonable suspicion that the intent
of the player's transactions has been primarily to speculate on exchange rates or for any other purposes than to participate in the games. To this end, SLC agrees that the exchange rate at the time of deposit, will be the exchange rate used at the time of withdrawal.

7.5. Player's ability to suspend player's account

The player can request exclusion or closure of his or her account for an pre-determined period of time. Excessive use of the close account feature may, at SLC's sole discretion, lead to termination of the customer relationship at any time and will be considered as permanent self exclusion.

7.6. Player's ability to lock Player's account

The player can request that his or her account is closed at any time. SLC will handle such requests through its Customer Service Department, on a 24/7 basis.

7.7. Automated functions

If no transactions have been carried out on an account during an uninterrupted period of 24 months, SLC reserves the right to terminate the customer relationship automatically.

7.8. Transaction control

SLC provides neither evidence nor receipts of individual transactions related to the account.

All transactions are accounted for electronically within the game engine. The Player accepts responsibility for ensuring that the transactions on the account match the player's actions within 24 hours of the bet being struck.

7.9. Transaction queries and limitations on time allowed for refuting transactions

Transactions can be queried at any time. Claims and requests to dispute a transaction shall be made within 30 days of the transaction in question. Failure to query or dispute a transaction within 30 days will lead to the transaction being deemed valid and irreversible.

7.10. Unfair Gain

Due to relative complexities in the gaming engine, the possibility exists that an error or mis-settlement may occur. In such a case where this may have occurred, it is the players duty to inform SLC about the situation immediately to have this rectified.

By retaining all legal rights, any and all incorrect payments will be pursued through legal channels, and the player will be banned from SLC thereafter.

8. Opening hours

The hours of gaming may vary from time to time. The game times are set out in the relevant gaming domain. Customer service is available 24/7, while other administrative functions will work normal office hours.

9. Pricing

Pricing is indicated within the gaming service and/or on this website.

9.1. Pricing changes

SLC maintains the right to change its terms and conditions from time to time. Notification of changes through direct email communication, as well as notified on this website. Change notification is deemed served after 7 days of being sent to the e-mail address most recently provided by the player and/or SLC.

If player does not accept new tariffs, then player shall in writing give notice of termination of the Agreement and not play as of serving such notice. Further play by the player shall be deemed as acceptance of the new tariffs by player.

All costs related to communication between SLC and a player remains the sole responsibility of the player, and SLC reserves the right to levy fees for such communication.

10. Payment of winnings

Winnings and/or refunds of deposits or fees are noted automatically on the players account in the transaction history.

11. Responsibility for equipment, software and communication

SLC does not take responsibility for the suitability of the player's hardware or software equipment for gaming, and also does not take responsibility for any communication related issues the player may experience when playing. All data and telephone communication between the player and SLC is at the player's sole risk. SLC does not take any responsibility for any loss or damage including consequential damages howsoever caused by the service, hardware, software or communications. SLC reserves the right to disconnect customers that are equipped in a manner that is unsuitable for the service as set out by SLC. The player is liable for all communications related costs.

12. Other limitations of liability

SLC is not responsible for:

• 12.1 - Corrections or data corruptions caused by software written by the platform, its agents or sub-Contractors.
• 12.2 - Diagnosis and/or rectification of potential Malfunctions or actual faults.
• 12.3 - Rectification of lost or corrupt data or programs arising for any reason.
• 12.4 - Support of software or any accessories, attachments, machines, systems or other items.
• 12.5 - Support of any software.
• 12.6 - SLC provides no warranty or guarantee as to the suitability or quality of any goods or services supplied and the player acknowledges that he has sole responsibility for the selection of them.

Except as expressly provided in this Agreement, all conditions, representations and warranties (express or implied, statutory or otherwise) are excluded to the fullest extent permitted by law including, without limitation, any implied warranties or conditions as to quality or fitness for purpose.

SLC will not be liable for the following loss or damage howsoever caused and even if foreseeable:

• Economic loss, which term shall include loss of profits, loss of use of profits, business, revenue, goodwill or anticipated savings.
• Loss of, damage to or the cost of replacement, recovery or reconstruction of the player's or a third party's documents, tapes, records, information or other data on any media.
• Loss arising from any claim made against the player by a third party.
• Loss or damage arising from the player's failure to fulfill his responsibilities or any matter under the control of the player or a third party.
• Loss or damage arising from platform acting in accordance with the instructions of the player, agents or third parties engaged by the player
• Special, indirect or consequential loss.

Neither platform nor the player shall be liable for any loss or damage caused by delay or failure to fulfill its obligations under this Agreement where such delay or failure is due to any cause beyond the control of the parties, as the case may be, including (without limitation) Force Majure, War or Military action, Civil Disorder, Insurrections or Riots, Fire, Storm, Flood, Explosions, Earthquakes, Epidemics or Quarantine Restrictions, Sabotage, Government Disorders, Priorities or Regulations affecting materials or facilities, Court Orders, Restrictions as a consequence of decision or view taken by any governmental body or similar, Strikes whether actual or threatened, Labour troubles causing cessation, slowdown or interruption of work, Inability to obtain necessary Governmental or Regulatory Authority approval, Delay or Cancellation of any commercial air service, or any cause to the extent it is beyond the parties' reasonable control.

13. Changes in gaming, rules, terms and conditions

SLC reserves all rights to change the gaming service, including the general and specific game play rules, after obtaining regulatory approval to do so . Such changes may be communicated directly to the player or via the web site. SLC may inform the player of such changes via e-mail or telephone.

The player is deemed to have been served notice of changes when play continues 7 days from the time that the notification was sent.

If the player does not accept the new terms and conditions, then the player shall, in writing, issue notice of termination of the Agreement.

14. The player's right to terminate the customer relationship

A player can terminate the customer relationship at any time, for any reason. SLC will wait for outstanding gaming transactions to settle and then will terminate the customer relationship.

15. Platform/SLC's rights to lock a player's account or terminate a customer relationship

• 15.1 - player breaks the Agreement or gaming rules
• 15.2 - player's funds are insufficient for the proposed gaming transaction
• 15.3 - Legal requirements require such locking or termination
• 15.4 - SLC suspects that access to the account may not be by an authorized person
• 15.5 - SLC/Platform has reason to suspect any crime or abuse in relation to the player and/or account
• 15.6 - Security, disrepute or other reason deemed reasonable by Platform/SLC

16. Intellectual Property Rights

Contents of the gaming services and the web site are protected by National and International Copyright Acts and Treaties. Reproduction, Dissemination or Distribution of any material on the gaming service and the web site, including but not limited to, text, photographs, movies, music and computer programs is strictly prohibited, unless explicitly stated otherwise. SLC reserves any rights not expressly guaranteed herein.

Platform's and SLC's trade name and logotype and all related trademarks, product or service names and slogans are property of platform and SLC respectively and may not be used in any way without the prior written approval of platform or SLC. Player's access to any games shall not be construed as granting any license or right to use any trademarks or names appearing on the gaming service without the prior written consent of SLC Management.

17. SLC's right to represent platform

The parties acknowledge that the games are organized by domain and that SLC manages and operates the services on behalf of some third party platforms. Any message, request, demand, contact, inquiry or similar that according to this Agreement shall be directed to SLC, may also be directed and communicated to platform providers. Platform providers are correspondingly authorized by SLC to use, take or exercise all rights or measures as well as to fulfill any obligations with regard to SLC according to this Agreement.

18. Duration

This Agreement is valid until further notice.

19. Applicable law

This Agreement shall be subject to the laws of European Union and both parties irrevocably submit to the exclusive jurisdiction of the Courts of the United Kingdom.